Starter
Perfect for getting started
- 1 website
- 2 agents
- 10K visitors/mo
- Live chat
- Basic analytics
Every plan ships with the full feature set. We don't hide the AI behind a quote, and we don't lock the action contracts behind enterprise. The only thing that changes is volume and support level.
Perfect for getting started
For growing businesses
For scaling teams
Not the right fit? Email us in 30 days and we'll refund you in full. No forms, no friction.
Migrate between cloud and self-hosted anytime. Export every record as CSV — your data is always yours.
Cancel anytime. Pause for two months / year if you're seasonal. Talk to us if you're a startup with a tight runway.
Every plan includes the full operations stack. The differences sit in volume, advanced controls and support level.
| Capability | Starter | Growth | Business |
|---|---|---|---|
| Live chat with AI | ✓ | ✓ | ✓ |
| Visitor tracking & sessions | ✓ | ✓ | ✓ |
| Support tickets | Basic | Advanced | Advanced + SLA |
| Admin AI with safe actions | — | ✓ | ✓ |
| OpsIQ Writing assistant | — | ✓ | ✓ |
| Webhooks & automation rules | — | ✓ | Unlimited |
| Custom action contracts | — | 5 | Unlimited |
| Connected sites | 1 | 5 | Unlimited |
| SSO & advanced security | — | — | ✓ |
| Support | Community | Email + chat | Priority + SLA |
Starter is free, forever, on the cloud plan. Growth and Business include a 14-day free trial — full features, no credit card needed up front.
Same product, different deployment. Cloud is hosted at cloud.opsiqai.com, we manage updates, backups and uptime. Self-hosted means you install OpsIQ on your own server and own the data path end-to-end. You can switch later either direction.
No. The Starter plan is free, and Growth/Business offer a 14-day free trial without a card. We only charge once you actively choose a paid plan.
Yes. Cancellation is one click in your account portal. You keep access until the end of the billing period, and your data is exportable as CSV at any time.
We offer custom Enterprise contracts for teams with high-volume traffic, regulatory requirements, dedicated infrastructure or white-label needs. Talk to us.
Reasonable AI usage is included on all paid plans. We monitor for abuse but don't nickel-and-dime your normal customer support load. Heavy custom-prompt usage may move you to a Business plan.
Yes. OpsIQ is built in Nigeria. We accept Paystack alongside Stripe and PayPal, and the public site supports multi-currency display so customers see prices in their own currency.
Business plans support custom branding (logo, colours, domain) on the chat widget and account portal. Full white-label is available on Enterprise contracts.
Both modes ship with the same code, the same AI brain, the same widget, the same connectors. Cloud removes the install step; self-hosted gives you total control. Pick what fits your team — you can always migrate later.