Light + dark themes
Every public page, account portal and admin screen ships with both. Visitor preference is remembered across sessions.
10core feature areas
40+events & triggers
3AI surfaces · admin · client · writing
Light + darkacross every page
The product
Ten features. One connected platform.
Every feature works the same in cloud and self-hosted, and integrates with every other feature out of the box.
🧠 Feature
Admin AI Chat
AI command center for teams, decisions, and safe admin actions.
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💬 Feature
Client Chat AI
Customer-facing AI chat, handoff, identity, knowledge, and support flows.
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📊 Feature
AI Analytics
Visitor intelligence, live sessions, geography, leads, and conversion insight.
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✍️ Feature
OpsIQ Writing
AI replies, ticket drafts, article writing, announcements, and support content.
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🎫 Feature
Ticket System
Departments, priorities, rich replies, attachments, notes, and notifications.
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💰 Feature
Sales Bridge
Lead scoring, sales signals, conversion tracking, and follow-up workflows.
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🔌 Feature
Webhooks & Actions
Triggers, action endpoints, HMAC signing, and developer automation.
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🛡️ Feature
Security
Google Authenticator, protected accounts, blocking, audit and safe access.
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📝 Feature
Surveys
Feedback collection, popup surveys, ratings, and customer insight.
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🌐 Feature
Remote Sites
Connect websites and platforms into one OpsIQ intelligence workspace.
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Cross-cutting
Capabilities every feature inherits.
Action contracts
AI cannot invent calls — every operation is a registered contract with role checks, parameter validation and audit logs.
AI History (owner-only)
Every AI turn — admin, customer, writing — recorded with the exact prompt, response, action and duration. Search, filter, export.
Multi-currency, ready for the world
Currency switcher on the public site, per-customer locale and i18n hooks across the marketing pages and account portal.
Cloud or self-hosted
Same product. Cloud removes infra worry; self-hosted gives you total control. Migrate either direction at any time.
Export everything
CSV exports for tickets, invoices, AI history, conversions, customers and audit logs. No data is locked inside OpsIQ.
Compare
What you stop paying for once OpsIQ is in.
OpsIQ replaces the bundle most teams cobble together. The figures below reflect typical mid-stack pricing for ~5,000 monthly tracked visitors and a small support team.
| Capability | Typical stack | OpsIQ |
|---|---|---|
| Live chat with AI | $70–$150 / mo | Included |
| Help-desk ticketing | $50–$120 / mo | Included |
| Visitor analytics & sessions | $30–$90 / mo | Included |
| AI writing for replies | $20–$60 / mo | Included |
| Webhook automation | $30–$80 / mo | Included |
| Customer surveys | $20–$50 / mo | Included |
| Action audit trail | — | Built in |
Launch smarter
Spend less. Operate smarter.
Replace the SaaS spaghetti with one premium operating layer that actually understands your customers.